Need an urgent industrial automation equipment piece repaired or serviced?

Resolve production system malfunctions fast

Are unplanned downtimes and lengthy machine malfunctions causing chaos in your business? With ever-increasing industry competition and drastically shortening project timeframes, there is immense value in having a reliable service engineer partner on call at all times. This enables the fastest possible restoration of your capacity when things go wrong with your production line.

We work with these brands

The Motion Tronic on-site troubleshooting team is globally experienced and can troubleshoot issues with most major production automation brands. Some of the brands we work with regularly include Baümuller, Inovance, Mitsubishi, ABB, Berger Lahr, Siemens, Panasonic, Kollmorgen, Allen-Bradley, Sew-Eurodrive, Starlinger and others.

Ensure machine availability around the clock

Using advanced, high-quality instrumentation, our on-site troubleshooting engineers conduct comprehensive system tests along with detailed function tests on individual system components. This thorough approach means we can pinpoint the exact causes of any malfunctions and efficiently resolve issues. We also provide valuable advice on preventative measures to help you avoid faults in the future.

Why trust our expertise?

Our on-site troubleshooting team is known for implementing fast resolutions to some of the
biggest challenges faced by our clients. Here’s why they keep choosing us:

24/7 troubleshooting

We are available and on-call every minute of every day. This means that you never have to feel abandoned when disasters strike.

Minimal Downtime

Our goal is to get your operation up and running again fast, with quick diagnoses and quality component repairs.

Holistic assistance

We can conduct complete assessments of your machinery and production system at large, identifying faults as well as optimisation opportunities.identifying faults as well as optimisation opportunities.

What makes us different?

There are five core offerings which set our on-site troubleshooting team apart from our competitors:

We minimise your unplanned downtimes thanks to our quick response times.

We offer round-the-clock telephone support and service engineers 24/7.


Our comprehensive machine assessments can identify and address additional vulnerabilities.

We conduct on-site repair or replacement of faulty components to swiftly restore machinery operation.

We offer an all-encompassing service for your electrical machinery, regardless of the manufacturer.

Frequently asked questions

Want to know more about our servo motor repair services? Explore our frequently asked
questions below:

Where does your on-site troubleshooting team travel to?

Motion Tronic is based in South Africa, but our on-site troubleshooting division can deploy service engineers anywhere in the world.

Do you have stock of replacement parts if needed?

We are sole agents for Baümuller, Inovance and Microsonic which means we have stock of spare parts for machinery made by these brands. We can also source replacement parts for other brands if needed.

Are you official servicing agents for any brands?

Motion Tronic is proud to be sole agents for Baümuller, Inovance and Microsonic. This means we can assist with any and all queries you may have relating to the equipment manufactured by these three brands.

Where is your business headquarters based?

The Motion Tronic headquarters is based in South Africa. However, we have a strong footprint across the African continent and beyond. You’ll find us at Unit E2, 14 Henred Road, New Germany, KwaZulu-Natal, South Africa. Our postal address is P.O. BOX 2329, Pinetown, 3600.

Who can I contact if I have an emergency?

Got an after-hours emergency on your hands? Our on-site troubleshooting team can be contacted on +27 (0) 71 541 1056 or +27 (0) 83 641 1487.